• Resources:
• FAQ |
• Tutorials |
• Case Studies |
• White Papers |
• Articles
•  

Translation Services: Questions and Answers 4

1) What should I look out for when choosing a web translation service? Quality of work, process and service; experience appropriate to your needs; business professionalism and integrity are important attributes to look for in a translation vendor. In addition, find a company that is willing to answer questions, empowering you through education about translation, and can adapt their processes to meet any important specifications you may have.

2) How does your company distinguish itself? The section below, entitled "Why Choose ABC?" lists features we believe unique to our company based on our knowledge of and involvement in our industry plus objective third party assessment of our company. 

3) How can your company save us money? Efficient workflow processes, staff experience, use of technology such as translation memory tools, professional project management and appropriate translator selection all contribute to cost savings for our clients.

4.) Why Choose ABC?

It can be difficult for clients to differentiate between translation vendors. We've prepared a very brief list of some of the important factors benefiting clients that we believe set ABC apart within the translation industry.

Staff Our employee retention rate is over double the industry average. This level of experience and cohesion pays big dividends to our clients. Clients benefit from the substantial investment ABC makes in staff development and rewarding initiative.

Size ABC has the in-house staff and established translator base to handle the sudden acquisition of a million-word project without sacrificing attention to other regular on-going work or to personal service.

Structure Clients also benefit from our use an uncommon team structure that vests everyone from account managers to production staff in every project - clients love it because it allows easily customized solutions and attentive client service.

Quality ABC's nine-stage QA process monitors quality at every stage of translation, not just at the end. This ensures that quality control is managed in the most efficient and effective method possible, which reduces turn time without sacrificing quality.

Financial Stability Vendors rarely mention this subject, but the client impact is significant. Our conservative fiscal policy results in an enviable cash flow position. Surprisingly for an industry that relies heavily on contractors, prompt payment of contractors is not industry standard. Our reputation for excellent payment policies and ethical business practices increases our access to the finest talent available when building translator relationships.

Intelligent Technology Use We don't buy technology just because there is buzz about it in the industry. Ultimately, clients pay for the technology that agencies purchase so we base decisions regarding investment in new technologies on research and listening to the needs of our clients. Clients have always considered quality, turn time and cost the bottom line priorities. ABC focuses our technology development in areas that bolster client support, reduce project turn time and cost, and improve quality controls - things that clients care about deeply.

Receive your free quote for technical translation or interpreting services today.

Quick Menu:

Get specialized help for documents:

Document Translation Services